Return Policy

Most non-defective merchandise cannot be returned.  However, there are certain cases where we can accept a return of an un-opened and sellable item, subject to a 15% restocking fee.  This option may also be available before we have shipped the item to you.  To inquire about this option, contact us within fourteen (14) days of receiving your shipment at 1-800-9GAUGES or 440-835-3440.  Absolutely no returns are accepted without prior approval from H J Kirby Corp.  

Clearance, special order, or custom items cannot be returned.

Of course, if material is defective or was shipped to you in error, we will do everything we can to make it right.  Please call our sales department at 1-800-9GAUGES or 440-835-3440 within fourteen (14) days of receiving the merchandise.